Please note: this page will be regularly updated


We would like to let you know about the steps Selfridges is taking during these uncertain times. Despite everything going on around us, we are doing our best to continue with our promise to deliver extraordinary experiences and connect with our customers.


The health, safety and wellbeing of our customers and team members is our utmost priority and we must do the right thing by the communities in which we live and work to help mitigate the spread of the coronavirus.

With a heavy heart, we have made the decision to temporarily close our four physical stores in London, Birmingham and Manchester from 7pm 18 March.

Our digital and social channels will continue to operate as usual, and our website, app and social channels will continue to be regularly updated to provide you with the latest information.

FAQs: your questions, answered

We will regularly be updating our FAQs throughout the day (last updated  6pm, 20 March).

Please note that our a23彩票平台 team is currently experiencing a large volume of calls and emails. As ever, our aim is to provide you with a swift answer to your questions. Therefore, please refer to the FAQs below before getting in touch as your questions may already be answered.


Online deliveries
You can continue to shop with us via selfridges.com and our app. Deliveries currently remain unaffected.

Customer services
You can reach us as normal by calling our 24/7 customer services line on 0800 123 400 within the UK and +44 (0)207 160 6222 from abroad. You can also email us by clicking here.

We would once again like to thank you, our Selfridges friends and family, for your ongoing support and wish you well during these unprecedented times.